Terms of Service

These Terms of Service (the "Terms") set out the conditions under which RENDPRO LIMITED, a company incorporated in England and Wales (Company No. 12485411) with its registered office at 63/66 Hatton Garden, Fifth Floor, Suite 23, London EC1N 8LE, United Kingdom ("RendPro," "we," "us," "our"), provides services to the entity or individual using RendPro’s services ("Client," "you," "your").

1. Definitions

"Affiliate" – any entity that controls, is controlled by, or is under common control with a Party; "control" means ownership of more than 50 percent of the voting securities or ownership interests.

"Confidential Information" – any information disclosed by one Party to the other that is designated as confidential or that, given the circumstances of disclosure, reasonably should be understood as confidential.

"Client Content" – materials provided by the Client (e.g., photographs of premises/property, building documentation).

"Documentation" – manuals, guides, and other materials describing the operation of the RendPro Services.

"Order Form" – any document (including electronic form) that specifies the scope of services and references these Terms.

"RendPro Services" – the services RendPro provides, including: (i) property and developer websites, (ii) 3D visualizations and animations, (iii) unit cards, (iv) virtual tours, (v) online marketing campaigns, and (vi) any other services agreed in an Order Form.

"RendPro Materials" – software, templates, APIs, know‑how, and all derivatives thereof in which RendPro holds rights.

2. Provision of Services

2.1 Access

RendPro grants the Client a non‑exclusive, non‑transferable license to use the RendPro Services solely for the Client’s business purposes during the term specified in the applicable Order Form.

2.2 Client Obligations

The Client is responsible for: (a) all activities occurring under its account; (b) keeping login credentials confidential; (c) the legality and completeness of Client Content; and (d) providing timely information and approvals necessary for RendPro to perform the Services.

2.3 Restrictions

The Client shall not: (i) decompile, disassemble, or reverse‑engineer any RendPro Materials; (ii) resell the Services without RendPro’s consent; (iii) use the Services in violation of law; or (iv) remove proprietary notices.

2.4 Templates Are Not Legal Advice

Any templates supplied by RendPro (e.g., privacy policies) are for informational purposes only and must be completed by the Client for its own website.

3. Fees and Payment

3.1 Fees

Fees are determined by the scope set out in the Order Form and are non‑refundable.

3.2 Payment Schedule

As specified in the Order Form.

3.3 Late Payments

If payment is more than 14 days overdue, RendPro may charge statutory interest and suspend service delivery.

3.4 Taxes

Prices exclude VAT; the Client is responsible for all applicable taxes.

4. Ownership, Confidentiality, and Portfolio Use

4.1 Ownership

Rights in the RendPro Materials remain with RendPro. Rights in work product transfer as set forth in the agreement; however, RendPro retains a non‑exclusive, royalty‑free right to display such work in its portfolio and marketing materials.

4.2 Confidential Information

RendPro will treat Client Content as confidential and will not disclose it to third parties except as necessary to perform the Services.

4.3 Feedback

The Client’s suggestions may be used by RendPro without restriction.

5. Warranties and Disclaimers

5.1 Mutual Warranties

As set forth in the agreement.

5.2 RendPro Warranty

The Services will be performed with commercially reasonable skill and care. RendPro does not guarantee specific response times; support is provided solely via email (see § 10).

5.3 Client Warranties

The Client warrants it has the rights to the Client Content and that its use is lawful.

5.4 Disclaimer

Except as expressly stated, the Services are provided “as is” without other warranties.

6. Indemnification

The Client will indemnify and hold RendPro harmless from claims arising out of Client Content or the Client’s breach of these Terms.

7. Limitation of Liability

Each Party’s total liability shall not exceed the fees paid by the Client under the Order Form during the twelve (12) months preceding the event giving rise to the claim.

8. Term and Termination

8.1 Term

These Terms are effective from the effective date of the first Order Form until terminated.

8.2 Termination for Cause

Either Party may terminate for material breach not cured within 30 days of notice, or upon the other Party’s insolvency. RendPro may suspend or terminate the Services if the Client’s lack of cooperation continues for 15 days after reminder.

8.3 Termination for Convenience by Client

The Client may terminate an Order Form with 30 days’ notice, subject to payment of 100 percent of outstanding fees.

9. Governing Law

These Terms are governed by the laws of England and Wales.

10. Contact

Support/notice email: contact@rend.pro