Privacy and cookies policy
If you have arrived here, it is a sign that you value your privacy. We understand this very well, which is why we are giving you a document in which you will find in one place the rules for the processing of personal data and the use of cookies and other tracking technologies in connection with the operation of the Rend.Pro website, RendPro.com and RendPro.pl.
Formal information to start - the administrator of the site is RENDPRO LIMITED, Company number: 12485411
This privacy policy is structured in the form of questions and answers. The choice of this form was dictated by the concern for clarity and legibility of the information presented to you. Below you will find a table of contents of this policy corresponding to the questions we answer in turn.
- Who is the controller of personal data?
- Who can you contact about your personal information?
- What information do I have about you?
- How did I get your personal information?
- Is your data safe?
- For what purposes do I process your personal data?
- How long will I keep your personal information?
- Who are the recipients of your personal information?
- Do I transfer your data to third countries?
- Do I use profiling?
- What rights do you have in relation to data processing?
- Do I use cookies and what are they actually?
- On what basis do I use cookies?
- Can you disable cookies?
- For what purposes do I use my own cookies?
- What third-party cookies are used?
- Do I track your behavior taken within my website?
- Am I targeting you with targeted ads?
- How can you manage your privacy?
- What are server logs?
- Is there anything else you should know about?
- Is this privacy policy subject to change?
If you have any concerns about the privacy policy, you can contact us at any time by sending an email to rodo@rendpro.com.
1. who is the controller of your personal data?
The controller of your personal data is RENDPRO LIMITED, Tax/company number: 12485411, 63/66 Hatton Garden, Fifth Floor, Suite 23, London, United Kingdom, EC1N 8LE
2 Who can you contact about the processing of your personal data?
As part of the implementation of data protection in our organization, a decision has been made not to appoint a data protection officer due to the fact that it is not mandatory in our situation. For matters related to data protection and privacy in the broadest sense, you can contact rodo@rendpro.com.
3. what information do I have about you?
Depending on the purpose, we may process the following information about you:
- name,
- email address,
- phone number,
- data contained in e-mail correspondence,
- details of orders placed on the site,
- IP address,
- approximate location,
- image (profile photo),
- Statistics related to newsletters received,
- favorite mail client,
- interest in specific topics,
- content of comments / opinions added to the site.
We have described the scope of data processing precisely for each processing purpose. Information in this regard can be found later in this policy.
Moreover, we use tools that collect a range of information about you related to your use of our website. This includes, in particular, the following information:
- Operating system and browser information,
- subpages viewed,
- time spent on the site,
- transitions between different subpages,
- clicks on individual links,
- The source from which you go to the site,
- The age range you are in,
- Your gender,
- Your approximate location limited to localities.
- Your interests determined by your online activity.
This information is referred to hereafter in this privacy policy as "Anonymous Information".
Anonymous Information in itself does not, in our opinion, have the character of personal data, because it does not allow us to identify you and we do not collate it with the typical personal data we collect about you. Nevertheless, given the strict jurisprudence of the Court of Justice of the European Union and divided opinions among lawyers, as a precautionary measure, in case Anonymous Information is attributed with the character of personal data, detailed explanations are also included in this privacy policy regarding the processing of such information.
Because Anonymous Information is collected by third-party tools we use (the tools are discussed in detail later in this privacy policy), Anonymous Information is also processed by tool providers under the terms of their terms of use and privacy policies.
Anonymous information is also used by providers of particular tools to provide and improve services, manage services, develop new services, measure the effectiveness of advertising, protect against fraud and abuse, and personalize content and ads displayed on particular services, sites and applications.
4 Where do I get your personal information from?
In most cases, you pass them yourself. This happens when:
- You contact using the contact form,
- You make an appointment for a consultation through the contact form,
- you sign up for the newsletter,
- You download the file and enter your email address,
- add comment/feedback,
- You contact via email,
- You observe social media profiles or interact with content published on social media.
In addition, some information about you may be automatically collected by the tools we use:
- The mechanism of the site and the newsletter system collect your IP address,
- The newsletter system mechanism collects information about your activity with regard to the content sent to you within the newsletter, such as opening messages, clicking on links, etc,
- Third-party tools that use cookies (the tools are described in detail later in this privacy policy) collect Anonymous Information related to your activities on the Site.
5. is your data safe?
We care about the security of your personal data. We have analyzed the risks involved in the various processes of processing your data, and then implement appropriate security and personal data protection measures. We constantly monitor the state of the technical infrastructure, train our staff, look at the procedures in place, and make the necessary improvements. If you have any questions about your personal data, we are at your service at rodo@rendpro.com.
6 For what purposes do I process your personal data?
These targets are more than one. Below is a list of them, followed by a more detailed discussion. The various purposes are also assigned the corresponding legal basis for processing:
- Newsletter service - Article 6(1)(a) and Article 6(1)(f) of the RODO,
- handling of comments - Article 6(1)(f) RODO,
- Handling of correspondence - Article 6(1)(f) RODO,
- Fulfillment of tax and accounting obligations - Article 6(1)(c) of the RODO in connection with the relevant tax laws,
- Creation of an archive for the possible need to defend, establish or assert claims - Article 6(1)(f) of the DPA,
- Creation of Facebook audience groups - Article 6(1)(f) RODO,
- Social media handling - Article 6(1)(f) RODO,
- Analysis and statistics using only Anonymous Information - Article 6(1)(f) RODO,
- Self-marketing using only Anonymous Information - Article 6(1)(f) RODO,
- To ensure the operation of the YouTube player, social plugins and using only Anonymous Information - Article 6(1)(f) of the DPA.
Newsletter - details
By signing up for the newsletter, you provide your name and email address. Providing data is voluntary, but necessary to subscribe to the newsletter.
In addition, the system used for the newsletter, records your IP number you used when signing up for the newsletter, determines your approximate location, the mail client you use for email, and tracks your actions taken in connection with messages sent to you. As such, we also have information about which messages you opened, within which messages you clicked on links, etc.
The data provided by you in connection with signing up for the newsletter, is used for the purpose of sending you the newsletter, and the legal basis for its processing is your consent (Article 6(1)(a) RODO) given when signing up for the newsletter.
As for the processing of information that does not come from you, but is collected automatically by the mailing system, we rely in this regard on our legitimate interest (Article 6(1)(f) RODO) to analyze the behavior of newsletter subscribers in order to optimize mailing activities.
You can unsubscribe from the newsletter at any time by clicking on the dedicated link included in each message sent as part of the newsletter or by simply contacting us.
Despite opting out of the newsletter, your data will continue to be stored in the database for the purpose of identifying the returning subscriber and possibly defending claims related to the sending of the newsletter to you, in particular for the purpose of proving the fact that you gave your consent to receive the newsletter and when you withdrew it, which is a legitimate interest referred to in Article 6(1)(f) of the RODO.
You can modify your information provided for receiving the newsletter at any time by clicking on the appropriate link visible in each message sent as part of the newsletter or by simply contacting us.
Comments / feedback - details
When adding a comment, you must provide at least a username that will be assigned to the comment (the name may include personal information, such as first or last name) and an email address. Providing this data is voluntary, but necessary to add a comment.
The comment system is operated by us - RENDPRO LIMITED. The use of the comment system is subject to the terms and conditions and privacy policy of RENDPRO LIMITED. The comment you add, along with your public information, will be visible on the site. You can modify and delete your comment at any time.
The legal basis for processing your personal data in the case of the comment system is the legitimate interest referred to in Article 6(1)(f) of the RODO, which in this case is to operate the comment system.
Mail handling - details
When contacting via e-mail, you naturally provide your personal data contained in the body of the correspondence, in particular your e-mail address and name. Providing data is voluntary, but necessary to make contact.
Your data is processed in this case for the purpose of contacting you, and the basis for processing is Article 6(1)(f) RODO, i.e. legitimate interest. The legal basis for post-contact processing is also the legitimate interest of archiving correspondence for the purpose of ensuring that we can prove certain facts in the future (Article 6(1)(f) RODO).
The content of your correspondence may be subject to archiving and we are not able to clearly determine when it will be deleted. You have the right to request the history of the correspondence you have had with us (if it was subject to archiving), as well as to request its deletion, unless its archiving is justified by overriding interests, such as defense against potential claims on your part.
Tax and accounting obligations - details
If we issue an invoice to you, it becomes part of your accounting records, which will be kept for the period of time required by law. Your personal data is then processed for the purpose of fulfilling our tax and accounting obligations (Article 6(1)(c) of the RODO in connection with the relevant regulations governing tax and accounting obligations).
Archive - details
As part of the description of the various purposes of personal data processing, time limits for the storage of personal data are indicated. These time limits are often related to the archiving of certain data for the purpose of ensuring that we can prove certain facts in the future, reconstruct the course of cooperation with the customer, exchanged correspondence, defense, establishment or assertion of claims. We rely in this regard on the legitimate interest referred to in Article 6(1)(f) of the RODO.
Recipient groups - details
Your email address stored in the newsletter database or in the store's database can be sent to Facebook to create a group of ad recipients using that email address.
When using this feature, the email address is hashed before being sent to Facebook to create a group of recipients.
The email address will be used in the matching process conducted by Facebook.
Facebook does not share the email address with third parties or other advertisers and deletes the email address immediately after the matching process.
Facebook has implemented processes and procedures to ensure the confidentiality and security of the email address sent to it and the set of Facebook user IDs that make up the group of recipients created using the email address, among other things, through the use of technical and physical safeguards.
The creation of a Facebook ad audience using your email address constitutes a legitimate interest referred to in Article 6(1)(f) of the RODO. You can object to the use of your email address for this purpose at any time, just write to us about it at rodo@rendpro.com.
Social media - details
If you observe our social media profiles or interact with content we publish on social media, we naturally see your data, which is publicly available in your social media profile. We process this data only within the respective social network and only for the purpose of operating the respective social network, which is a legitimate interest referred to in Article 6(1)(f) of the RODO.
Your use of social networking sites is subject to the rules and privacy policies of the administrators of these sites, and these administrators provide electronic services to you, fully independently and autonomously.
We encourage you to use social networks consciously and take care of your privacy within them, in particular by choosing the content you make public and managing your privacy settings prudently.
Analysis and statistics - details
We conduct analytical and statistical activities using the tools described in detail later in this privacy policy. Within the analytical tools, we only have access to Anonymous Information.
As mentioned earlier, Anonymous Information per se does not, in our opinion, have the character of personal data, since it does not allow us to identify you and we do not collate it with the typical personal data we collect about you. Nevertheless, given the strict jurisprudence of the Court of Justice of the European Union and divided opinions among lawyers, as a precautionary measure, in case Anonymous Information is assigned the character of personal data, detailed explanations are also included in this privacy policy regarding the processing of such information.
We base the processing of Anonymous Information on the legitimate interest referred to in Article 6(1)(f) of the RODO. The legitimate interest consists in creating, reviewing and analyzing statistics related to user activity on the website in order to draw conclusions allowing for the subsequent optimization of the website.
We are unable to provide you with access to Anonymous Information about you, as we are unable to attribute any of the Anonymous Information to any specific user. From external tools, we only have access to a set of statistics and information not attributed to specific individuals.
You can, however, object to the processing of Anonymous Information about you by disabling third-party tool cookies in the cookie settings invoked by clicking on a relevant link in the footer of the page.
Self-marketing - details
We conduct marketing activities using third-party tools described in detail later in this privacy policy. As part of the marketing tools, we only have access to Anonymous Information.
As mentioned earlier, Anonymous Information per se does not, in our opinion, have the character of personal data, since it does not allow us to identify you and we do not collate it with the typical personal data we collect about you. Nevertheless, given the strict jurisprudence of the Court of Justice of the European Union and divided opinions among lawyers, as a precautionary measure, in case Anonymous Information is assigned the character of personal data, detailed explanations are also included in this privacy policy regarding the processing of such information.
We base the processing of Anonymous Information on the legitimate interest referred to in Article 6(1)(f) of the RODO. The legitimate interest consists of creating Custom Audience Groups based on Anonymous Information and targeting advertisements based on Anonymous Information, both of which fall within the marketing of our own products and services.
We are unable to provide you with access to Anonymous Information about you, as we are unable to attribute any of the Anonymous Information to any specific user. From external tools, we only have access to a set of statistics and information not attributed to specific individuals.
You can, however, object to the processing of Anonymous Information about you by disabling third-party tool cookies in the cookie settings invoked by clicking on a relevant link in the footer of the page.
Additional tools - details
We embed YouTube videos on the site.
These tools process Anonymous Information.
As mentioned earlier, Anonymous Information per se does not, in our opinion, have the character of personal data, since it does not allow us to identify you and we do not collate it with the typical personal data we collect about you. Nevertheless, given the strict jurisprudence of the Court of Justice of the European Union and divided opinions among lawyers, as a precautionary measure, in case Anonymous Information is assigned the character of personal data, detailed explanations are also included in this privacy policy regarding the processing of such information.
We base the processing of Anonymous Information on the legitimate interest referred to in Article 6(1)(f) of the RODO. The legitimate interest in this case is to provide you with the ability to use additional features on the website.
We are unable to provide you with access to Anonymous Information about you, as we are unable to assign any of the Anonymous Information to any specific user. From external tools, we only have access to a set of statistics and information not assigned to specific individuals.
You can, however, object to the processing of Anonymous Information about you by disabling third-party tool cookies in the cookie settings invoked by clicking on a relevant link in the footer of the page.
7 How long will I keep your personal information?
Data retention periods are indicated separately for each processing purpose. You will find this information within the details dedicated to each separate processing purpose. Most data is deleted after the expiration of the statute of limitations for claims.
8 Who are the recipients of your personal information?
We would venture to say that modern business cannot do without services provided by third parties. We also use such services. Some of these services involve the processing of your personal data. Third-party service providers that are involved in the processing of your personal data are:
- The hosting provider that stores the data on the server,
- A cloud service provider that stores files that may contain your personal information,
- the provider of the mailing system where your data is stored if you are a newsletter subscriber,
- provider of a CRM system in which I store your data to improve the customer service process and for archival purposes,
- provider of an invoicing system that stores your data for invoicing purposes,
- The accounting office that processes your data shown on invoices,
- a maintenance service provider who accesses the data if the technical work carried out concerns areas where personal data is located,
- other subcontractors who gain access to the data if the scope of their activities requires such access.
All the entities listed above process your data on the basis of personal data processing entrustment agreements and guarantee an adequate level of personal data protection.
If the need arises, your data may be shared with a legal advisor or attorney bound by professional secrecy. The need may arise from the need for legal assistance requiring access to your personal information.
Your personal data may also be transferred to the tax authorities to the extent necessary for the performance of tax and accounting duties. This includes, in particular, all declarations, reports, statements and other accounting documents containing your personal data.
In addition, if necessary, your personal data may be shared with entities, authorities or institutions entitled to access the data under the law, such as police, security services, courts, prosecutors.
Moreover, when it comes to Anonymous Information, the providers of the tools or plug-ins that collect Anonymous Information have access to it. The providers of these tools are the independent controllers of the data collected in them and may share this data under the terms and conditions they set forth in their own rules and privacy policies, over which we have no control.
9. Do I transfer your data to third countries or international organizations?
Yes, part of the processing operations of your personal data may involve their transfer to third countries.
We transfer your personal data to third countries in connection with the use of tools that store personal data on servers located in third countries, in particular in Ireland and the USA. The providers of these tools guarantee an adequate level of personal data protection through the relevant compliance mechanisms provided by the RODO, in particular through the use of standard contractual clauses.
The storage of personal data on servers located in third countries occurs within the following tools:
- MailerLite mailing system, whose provider is MAILERLITE LIMITED, Ground Floor, 71 Lower Baggot Street, Dublin 2, D02 P593, Ireland - in terms of your name, email address, IP address and statistical information related to your responses to the messages sent.
MailerLite Limited ensures an adequate level of protection of personal data by applying the compliance mechanisms provided for by the RODO, in particular through the use of standard contractual clauses.
We would also like to remind you at this point that we use third-party tools that may collect Anonymous Information. We have mentioned this several times within this policy, including in response to a previous question. The providers of these tools often use servers located around the world, particularly in the United States of America (USA) and Ireland, to store the information they collect.
10. do I use profiling? Do I make automated decisions based on your personal data?
We do not make decisions to you based solely on automated processing, including profiling, that would have legal effects on you or similarly materially affect you. Yes, we use tools that may take certain actions depending on the information collected through tracking mechanisms, but we believe that these actions do not materially affect you because they do not differentiate your situation as a customer, do not affect the terms of a contract you may enter into, etc. Using certain tools, we may, for example, target you with personalized advertising based on previous actions you have taken on the site or suggest products that may interest you. We're talking here about so-called behavioral advertising. We encourage you to learn more about behavioral advertising, particularly with regard to privacy issues. We emphasize that within the tools we use, we only have access to Anonymous Information. This information is stored on the servers of the providers of the individual tools, and these servers can most often be located around the world.
11. What rights do you have in connection with the processing of your personal data?
The RODO grants you the following potential rights related to the processing of your personal data:
- The right to access your data and receive a copy of it,
- The right to rectify (amend) your data,
- The right to erasure (if, in your opinion, there are no grounds for your data to be processed, you can demand erasure),
- The right to restrict data processing (you can request that I restrict data processing only to storing the data or carrying out activities agreed with you, if, in your opinion, I have incorrect data or am processing it unfoundedly),
- The right to object to processing (you have the right to object to processing on the basis of a legitimate interest; you should indicate the particular situation that you believe justifies the cessation of processing covered by the objection; I will stop processing your data for these purposes unless I demonstrate that the grounds for processing override your rights or that your data are necessary for me to establish, assert or defend claims),
- The right to data portability (you have the right to receive in a structured, commonly used machine-readable format the personal data you have provided under the contract or your consent; you can have this data sent directly to another entity),
- The right to withdraw consent to the processing of personal data, if you have previously given such consent,
- The right to lodge a complaint with a supervisory authority (if you find that I am processing your data unlawfully, you can file a complaint about it with the President of the Office for Personal Data Protection or any other competent supervisory authority).
The rules related to the exercise of the rights indicated above are described in detail in Articles 16 - 21 of the RODO. We encourage you to familiarize yourself with these provisions. For our part, we deem it necessary to explain to you that the rights indicated above are not absolute and you will not be entitled to them in relation to all processing activities of your personal data.
We emphasize that one of the rights indicated above is always available to you - if we consider that in the processing of your personal data there has been a violation of data protection regulations, you have the opportunity to file a complaint with the supervisory authority (President of the Office for Personal Data Protection).
You can also always request access to information about what data we have about you and for what purposes we process it. All you need to do is send a message to rodo@rendpro.com. However, we have made every effort to ensure that the information of interest to you is comprehensively presented in this privacy policy. You can also use the e-mail address given above if you have any questions about the processing of your personal data.
12. do I use cookies and what are they actually?
Our website, like almost all other websites, uses cookies. Cookies are small text information stored on your terminal device (e.g. computer, tablet, smartphone), which can be read by our ICT system (our own cookies) or by third-party ICT systems (third-party cookies). Cookies may record and store certain information, which can then be accessed by ICT systems for specific purposes. Some of the cookies used are deleted when your browser session ends, i.e. when you close it (so-called session cookies). Other cookies are retained on your terminal device and allow your browser to be recognized the next time you visit the site (persistent cookies).
13. on what basis do I use cookies?
We use cookies on the basis of your consent, except when cookies are necessary for the proper provision of electronic services to you.
Cookies that are not necessary for the proper provision of the electronic service remain blocked until you agree to the use of cookies. When you visit the site for the first time, we display a message asking for your consent, along with the option to manage cookies, i.e. decide which cookies you agree to and which you want to block.
Remember that disabling or restricting cookies may prevent you from using some of the features available on the website and cause difficulties in using the website, as well as many other websites that use cookies. For example, if you block the cookies of social networking plug-ins, the buttons, widgets and social features implemented on the site may not be available to you.
14. can you disable cookies?
Yes, you can manage your cookie settings within your web browser. You can block all or selected cookies. You can also block cookies of specific sites. You can also delete previously saved cookies and other site and plug-in data at any time.
Web browsers also offer the possibility to use incognito mode. You can use it if you don't want information about the pages you visit and files you download to be saved in your browsing and download history. Cookies created in incognito mode are deleted when you close all windows in this mode.
There are also browser plug-ins available to control cookies, such as Ghostery. The option to control cookies may also be provided by additional software, especially antivirus packages, etc.
In addition, there are tools on the Internet that allow you to control certain types of cookies, in particular to collectively manage behavioral advertising settings.
We also give you the ability to control cookies directly from our website. We have implemented a special mechanism for managing cookies, which allows you to block those cookies that you do not want.
Please note that disabling or restricting cookies may prevent you from using some of the features available on the website and cause difficulties in using the website, as well as many other websites that use cookies. For example, if you block the cookies of social networking plug-ins, the buttons, widgets and social features implemented on our site may not be available to you.
15. for what purposes do I use my own cookies?
Proprietary cookies are used to ensure the proper functioning of the various mechanisms of the site, such as the proper transmission of forms visible on the site, handling of newsletter forms, etc.
Custom cookies also store information about your defined cookie settings made from the cookie management mechanism.
16 What third-party cookies are used?
The website operates the following third-party cookies:
- Google Analytics,
- Google Ads,
- Facebook Custom Audiences,
- Facebook Connect and other social plugins,
- YouTube,
- Microsoft Clarity,
- MailerLite,
- Google Tag Manager,
- Google Web Fonts,
- Google reCAPTCHA.
Details of individual third-party cookies are described below.
Google Analytics - details
We use the Google Analytics tool provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. We perform these activities based on our legitimate interest in creating statistics and analyzing them to optimize the website.
In order to use Google Analytics, a special Google Analytics tracking code is implemented in the code of the site. The tracking code uses cookies from Google LLC regarding the Google Analytics service. You can block the Google Analytics tracking code at any time by installing a browser add-on provided by Google.
Google Analytics automatically collects information about your use of the website. The information collected in this way is mostly transmitted to Google's servers, which may be located around the world, and stored there.
Due to the activated anonymization of the IP address, your IP address is shortened before being passed on. Only in exceptional cases is the full IP address transmitted to Google's servers and only shortened there. The anonymized IP address transmitted by your browser within the framework of Google Analytics is, as a rule, not combined with other Google data.
We emphasize that within Google Analytics we only have access to Anonymous Information.
Google Analytics and Google Analytics 360 services have been certified to the independent security standard ISO 27001. ISO 27001 is one of the most widely recognized standards in the world and certifies that the systems that support Google Analytics and Google Analytics 360 meet the relevant requirements.
Google reCAPTCHA - details
We use "Google reCAPTCHA" (from now on referred to as "reCAPTCHA") on our website. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
The purpose of reCAPTCHA is to check whether the data entered on this website (for example, in a contact form) was entered by an individual or by an automated software system. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the visitor enters the website. For analysis purposes, reCAPTCHA analyzes various information (e.g., IP address, time spent on the site by a particular visitor or mouse movements made by the user). The data collected during the analysis is transmitted to Google.
The reCAPTCHA analysis runs completely in the background. Site visitors are not informed that the analysis is taking place.
The recording and analysis of data is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in protecting its online offerings from fraudulent automated spying and SPAM. If individual consent was required, processing is done solely on the basis of Article 6(1)(a) of the GDPR; the license can be revoked at any time.
For more information about Google reCAPTCHA, see Google's Privacy Policy and Terms of Service at the following links: https://policies.google.com/privacy?hl=en and https://policies.google.com/terms?hl=en
Microsoft Clarity - details
We use the Microsoft Clarity tool to better understand your needs and to optimize the site for your user experience, which is a legitimate interest. The tool is provided by a third party, i.e. Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA.
Microsoft Clarity records each visitor to the site and allows us to play a video recording of his or her movement on the site, as well as generate so-called heat maps. Within the Microsoft Clarity tool, we do not have access to information that identifies you because Microsoft Clarity does not record the process of filling out forms. The information we have access to within Microsoft Clarity is, in particular:
- information about the operating system and web browser you are using,
- The subpages you view within the site,
- time spent on the site and its subpages,
- transitions between different subpages within the site,
- The source from which you go to the site,
- places you click the mouse.
In order to use Microsoft Clarity, a special tracking code is implemented in the code of the site. The tracking code uses cookies from Microsoft Corporation. The information collected through cookies is stored by Microsoft Clarity as part of a pseudo-anonymous user profile. Neither Microsoft Clarity nor we use this information to identify you.
You may object to Microsoft Clarity's creation of your user profile and Microsoft Clarity's storage of your data.
Information about your use of the site and the data you create/submit is stored on Microsoft Clarity's servers.
For more information on Microsoft Clarity features, visit: https://privacy.microsoft.com/de-de/privacystatement
Data processing is governed by Article 6(1)(a) of the RODO.
The website operator will obtain the appropriate consent from you (e.g. consent to save cookies).
This consent can be revoked at any time. The revocation of consent shall not affect the legality of data processing operations already carried out.
Data retention period.
The Microsoft Clarity data you have deposited will be stored for up to 12 months and then deleted.
For more details, see Microsoft Clarity's data protection regulations at https://privacy.microsoft.com/de-de/privacystatement.
Microsoft Clarity commits in its Terms of Service for online services. It uses EU standard contractual clauses to guarantee data protection.
Google Ads - details
We use remarketing functions available within the Google AdWords system operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. We perform activities in this regard based on our legitimate interest in marketing our own products or services.
When you visit our website, a Google remarketing cookie is automatically left on your device, which collects information about your activity on the website. Thanks to the information collected in this way, we are able to display ads to you within the Google network depending on your behavior on the site. For example, if you view a certain product, this information will be noted by the remarketing cookie, which will allow us to target you with an ad for that product or any other ad we deem appropriate. This advertisement will be displayed to you within the Google network when you use the Internet, browse other websites, etc.
We emphasize that when using Google Ads, we only use Anonymous Information.
Using Google AdWords, we are only able to define the audience groups we want our ads to reach. Based on this, Google decides when and how it will present you with an ad.
Further processing of information takes place only if you have given your consent to Google to link your browsing history to your account and to use information from your Google account to personalize the ads that are displayed on the websites. In such a situation, Google will use your data to create and define target group lists for remarketing purposes on different devices. For this purpose, Google temporarily combines the information it collects with other data it has to create targeting groups.
If you do not want to receive personalized ads, you can manage your ad settings directly on Google's website: https://adssettings.google.com/.
If you are interested in details related to Google's use of data from sites and applications that use Google services, we encourage you to read this information: https://policies.google.com/technologies/partner-sites.
Google tag manager - details
This website implements Google Tag Manager from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Tag Manager has been implemented to manage website tags through a single interface and control the exact integration of services on our website. This allows us to flexibly integrate additional services to evaluate data subjects' access to our website.
The implementation of Google Tag Manager is based on our legitimate interests, i.e. interest in optimizing our services under Article 6(1)(f) of the DPA.
For more information on Google Tag Manager's privacy practices, visit https://policies.google.com/privacy?hl=en, and for terms of use, visit https://marketingplatform.google.com/about/analytics/tag-manager/use-policy/.
Facebook Custom Audiences - details
As part of the Facebook Ads system provided by Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA, we use the Custom Audience Groups feature to target specific groups of users with targeted advertising messages. We perform activities in this regard based on our legitimate interest in marketing our own products or services.
In order to target you with ads personalized to your behavior on the site, a Facebook Pixel has been implemented within the site, which automatically collects information about your use of the site. The information collected in this way is mostly transmitted to Facebook's servers, which may be located around the world, particularly in the United States of America (USA).
The information collected within Facebook Pixel is anonymous, i.e. it does not identify you. Depending on your activity on the site, you may reach a certain audience, but we do not in any way identify individuals belonging to these groups.
Facebook's Pixel may track and note, among other things, the following behaviors of yours:
- display the contents of a specific page,
- The transition to checkout within the store,
- Finalize the purchase within the store,
- Filling out a specific form, such as signing up for a newsletter.
However, we would like to inform you that Facebook may combine the information it collects with other data about you collected through your use of Facebook and use it for its own purposes, including marketing purposes. Such actions by Facebook are no longer up to us, and you can find information about them directly in Facebook's privacy policy. You can also manage your privacy settings from within your Facebook account.
Facebook Connect and other social plugins - details
Our website uses plug-ins, buttons and other social media tools, collectively referred to as "plug-ins", provided by social networks such as Facebook, Instagram, LinkedIn, Twitter.
When displaying a web page containing a plug-in of a particular social network, your browser sends information to the administrator of that social network about the visit. Since the plug-in is a piece of the social network embedded in the page, the browser sends information about the request to download the content of a particular social network to the page.
The plug-ins collect certain information about you, such as your user ID, the site you visited, the date and time, and other browser information.
Social network administrators use some of this information to personalize the viewing conditions of our site. For example, when you visit a page with a "Like" button, the social network administrator needs information about who you are to show you which of your friends also like our page.
Information collected by plugins may also be used by social network administrators for their own purposes, such as improving their own products, creating user profiles, analyzing and optimizing their own activities, and targeting advertisements. We have no real influence on how the information collected by the plugins is then used by the social network administrators. You can look for details in this regard in the rules and privacy policies of individual social networks.
Social network plug-ins collect and transmit information to the administrators of these sites even when you browse our site without being logged into your social network account. Then, however, the browser sends a more limited set of information.
If you have logged in to one of the social networks, the site administrator will be able to directly attribute your visit to our site to your profile on the respective social network.
If you do not want social networks to attribute the data collected during your visit to our website directly to your profile on a particular site, then you must log out of that site before visiting the site. You can also completely prevent plug-ins from loading on the site by using the appropriate extensions for your browser, such as script blocking.
In addition, the use of certain plug-ins may involve the publication of certain information within your social profiles. For example, information about clicks on the "Like" button may be available on your Facebook timeline. Of course, if you share some content on your social media using plugins embedded on our site, that sharing will naturally show up on your profile.
As for the details related to the processing by social network administrators of information collected by plug-ins, in particular the purpose and scope of data collection and its further processing and use by the administrators, as well as the possibility of contacting you and your rights in this regard and the possibility of making settings to ensure the protection of your privacy, you will find everything in the privacy policies of the individual service providers.
YouTube - details
YouTube widgets are embedded on my pages, which allow you to play the video directly from YouTube. YouTube is operated by Google LLC.
Videos are embedded on the site in privacy mode. This means that no cookies are stored on your device, nor does Google collect any information about you until you play the video.
However, when you play a recording, YouTube saves cookies on your device and receives information that you played the recording from a specific website, even if you do not have a Google account or are not logged in at the time. If you are logged into a Google account, this service provider will be able to directly attribute your visit to my site to your account.
The purpose and scope of data collection and its further processing and use by Google, as well as the possibility of contacting you and your rights in this regard and the possibility of making settings to ensure the protection of your privacy are described in Google's privacy policy.
If you do not want Google to attribute the data collected during video playback directly to your profile, you must log out of your account before playing the video. You can also completely prevent plug-ins from loading on the site by using the appropriate extensions for your browser, such as script blocking.
The information collected through cookies related to YouTube videos embedded on my pages is used by Google to ensure the correct and safe functioning of the widget, analysis and optimization for the services provided by YouTube, as well as for personalization and advertising purposes.
Please note that by playing recordings available on YouTube, you are using services provided electronically by Google LLC. Google LLC is an independent, stand-alone entity providing electronic services to you. You can look for details on YouTube's terms of use, including privacy protection, in documents provided directly by YouTube.
- regulations:https://www.youtube.com/t/terms,
- privacy policy:https://policies.google.com/privacy
17. do I track your behavior taken within my website?
Yes, we use tools such as Google Analytics, Google Ads, Facebook Custom Audiences, Facebook Pixel, Google Pixel and Microsoft Clarity to collect information about your activity on our website. Details about these tools have already been described in the question about cookies, so we will not repeat that information here. If you have any questions about these tools or want more information about them, let us know and we'll be happy to help you!
18 Do I target you with targeted ads?
Yes, we use Facebook Ads and Google Ads, where we can target ads to specific target groups defined based on various criteria such as age, gender, interests, occupation, job, activities previously undertaken on your site. These tools were described in detail within the question on third-party cookies, so we do not repeat this information here as well.
19. How can you manage your privacy?
The answer to this question is found in many places in this privacy policy when describing specific tools, behavioral advertising, cookie consent, etc.
20. what are server logs?
Using the site involves sending queries to the server where the site is stored. Each query directed to the server is recorded in the server logs.
The logs include, among other things, your IP address, the date and time of the server, information about the web browser and the operating system you are using. Logs are saved and stored on the server.
The data stored in the server logs are not associated with specific people using the site and are not used to identify you.
Server logs are only support material for the administration of the site, and their contents are not disclosed to anyone except those authorized to administer the server.
21.Is there anything else you should know?
As you can see, the topics of personal data processing, the use of cookies and the management of privacy in general are quite complex. We have done our best to ensure that this document provides you with the most far-reaching knowledge on the issues that are important to you. If anything is unclear to you, you would like to learn more or simply discuss your privacy, please write to rodo@rendpro.com.
22. is this privacy policy subject to change?
Yes, we may modify this privacy policy, in particular due to technological changes and changes in laws. If you are a registered user, you will receive a message about any change to the privacy policy. In addition, all archived versions of the privacy policy are linked below.